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Knowledge Base Search

Search for an issue...

The Knowledge Base is a collection of the common questions and problems that our customers come across. It is constantly updated, expanded, and refined to ensure that you have access to the very latest information.

Use more than one word and check for correct spelling
Good examples:

  • setup requirements RAM
  • no sound

Bad examples:

  • how much RAM is needed to run Comanche 4? (too specific;too many words; may return no results)
  • I can't find my sound drivers in windows XP (too specific; try just "Sound")

Find the lingo
When you're reading the search results, look for commonly used terms, and then use them in your search.

Avoid exact text
Often, no results will be found when typing the exact text provided in the product's help section or from an error message. Use a few of the key words instead.

Look around
Explore the site! Another good way to find answers (as well as more search words) is to look at the product detail pages.


SEARCH THE KNOWLEDGE BASE
 

First Select A Product
 
Then Enter Your Key Word(s).
Leave this field blank if you want all of the issues.

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